1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Dosshereta (ABN: [to be inserted]) ("Company," "we," "us," or "our") regarding your use of our website, training programs, and related services.
By accessing our website, enrolling in our programs, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Description of Services
Dosshereta provides professional public speaking and communication training services, including:
- Presentation skills training
- Business communication workshops
- Leadership speaking programs
- Media training services
- Customized corporate training solutions
- One-on-one coaching sessions
- Online learning resources and materials
3. Eligibility and Registration
3.1 Age Requirement
Our services are intended for individuals 18 years of age and older. Participants under 18 must have parental or guardian consent.
3.2 Account Registration
To access certain services, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized access
4. Program Enrollment and Payment
4.1 Enrollment Process
Enrollment in our programs requires:
- Completion of registration forms
- Payment of applicable fees
- Agreement to program-specific terms
- Meeting any prerequisite requirements
4.2 Fees and Payment
Program fees are as listed on our website or in program materials. Payment terms include:
- Full payment is required before program commencement unless otherwise agreed
- All fees are in Australian Dollars (AUD)
- Payment methods accepted include credit card, bank transfer, and corporate invoicing
- Corporate clients may be offered payment terms upon approval
4.3 Price Changes
We reserve the right to modify program fees at any time. Price changes will not affect already confirmed enrollments.
5. Cancellation and Refund Policy
5.1 Participant Cancellations
- 30+ days before program start: Full refund minus administrative fee
- 14-29 days before program start: 50% refund
- Less than 14 days before program start: No refund
- After program commencement: No refund
5.2 Company Cancellations
We reserve the right to cancel programs due to insufficient enrollment or unforeseen circumstances. In such cases, participants will receive:
- Full refund of fees paid
- Option to transfer to alternative program dates
- Minimum 7 days notice when possible
5.3 Transfers
Program transfers to alternative dates may be permitted subject to:
- Availability in alternative programs
- Request made at least 7 days before original program date
- Payment of applicable transfer fees
6. Participant Responsibilities
As a participant, you agree to:
- Attend all scheduled sessions punctually
- Participate actively and respectfully
- Complete any required pre-work or assignments
- Maintain confidentiality of other participants' information
- Follow all program guidelines and code of conduct
- Notify us of any special requirements or accommodations needed
7. Intellectual Property Rights
7.1 Our Content
All training materials, content, methodologies, and resources provided by Dosshereta are protected by intellectual property laws. You may not:
- Reproduce, distribute, or sell our materials without permission
- Use our training methodologies for commercial purposes
- Share access credentials or materials with non-participants
- Create derivative works based on our content
7.2 Participant Content
Any content you provide during training (presentations, exercises, feedback) remains your property. However, you grant us permission to use anonymized examples for training and marketing purposes.
8. Privacy and Confidentiality
We are committed to protecting your privacy as outlined in our Privacy Policy. Additionally:
- Training sessions may be recorded for quality improvement
- Participant information shared during programs should be kept confidential
- We may use anonymized testimonials and case studies
- Video recordings of practice sessions are for participant use only
9. Code of Conduct
All participants must:
- Treat others with respect and professionalism
- Refrain from discrimination, harassment, or offensive behavior
- Maintain appropriate professional standards
- Respect intellectual property and confidentiality
- Follow venue rules and safety requirements
Violation of our code of conduct may result in removal from programs without refund.
10. Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the amount paid for services
- We are not liable for indirect, consequential, or punitive damages
- We do not guarantee specific outcomes from training programs
- Participants assume responsibility for applying learned skills
11. Force Majeure
We are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to:
- Natural disasters or extreme weather
- Government restrictions or public health emergencies
- Venue unavailability or technical failures
- Transportation disruptions
12. Website Terms
12.1 Acceptable Use
When using our website, you agree not to:
- Violate any applicable laws or regulations
- Transmit malicious code or viruses
- Attempt unauthorized access to our systems
- Interfere with website functionality
- Use automated tools to access content
12.2 User-Generated Content
Any content you submit through our website (reviews, comments, inquiries) must be:
- Accurate and truthful
- Respectful and professional
- Free from defamatory or offensive material
- Compliant with intellectual property laws
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Continued use of our services after changes constitutes acceptance of new Terms.
14. Termination
We may terminate your access to our services immediately if you:
- Violate these Terms or our policies
- Engage in fraudulent or illegal activities
- Disrupt programs or other participants
- Fail to pay required fees
15. Dispute Resolution
15.1 Informal Resolution
We encourage informal resolution of disputes through direct communication with our management team.
15.2 Formal Disputes
If informal resolution fails, disputes will be resolved through:
- Mediation as the first formal step
- Binding arbitration if mediation is unsuccessful
- Australian dispute resolution procedures
16. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any legal proceedings will be conducted in the courts of New South Wales.
17. Consumer Rights
Nothing in these Terms excludes, restricts, or modifies consumer rights under Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
19. Contact Information
For questions about these Terms or our services, please contact:
20. Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.