Cookie Policy

1. Introduction

This Cookie Policy explains how Dosshereta ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our website, you consent to our use of cookies as described in this policy.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2.1 Types of Cookies

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted
• First-Party Cookies: Cookies set by our website directly
• Third-Party Cookies: Cookies set by external services we use

3. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Website security and authentication
• Shopping cart and booking functionality
• Load balancing and site performance
• User session management
• Cookie preference settings

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website:

• Google Analytics for website traffic analysis
• Page load times and website performance
• Popular content and user navigation patterns
• Error tracking and debugging
• A/B testing for website improvements

3.3 Functionality Cookies

These cookies remember your preferences and choices:

• Language and region preferences
• Font size and accessibility settings
• Previous form entries and user preferences
• Newsletter subscription status
• Customer support chat settings

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements:

• Google Ads and remarketing campaigns
• Social media advertising (Facebook, LinkedIn)
• Email marketing campaign tracking
• Conversion tracking and attribution
• Interest-based advertising

4. Specific Cookies We Use

5. Third-Party Services

We use several third-party services that may set their own cookies:

5.1 Google Services

• Google Analytics: Website traffic and user behavior analysis
• Google Ads: Online advertising and remarketing
• Google Tag Manager: Managing website tags and tracking codes
• YouTube: Embedded video content

5.2 Social Media Platforms

• Facebook: Social sharing and advertising
• LinkedIn: Professional networking and B2B advertising
• Twitter: Social media integration and sharing

5.3 Communication Tools

• Mailchimp: Email marketing and newsletter management
• Intercom: Customer support chat functionality
• Calendly: Appointment booking system

6. Managing Your Cookie Preferences

6.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

6.2 Browser Settings

You can also manage cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

6.3 Opt-Out Tools

You can opt out of specific tracking:

• Google Analytics: Google Analytics Opt-out
• Google Ads: Ads Settings
• Facebook: Ad Preferences

7. Impact of Disabling Cookies

Disabling certain cookies may affect your website experience:

7.1 Essential Cookies

Disabling essential cookies may result in:

• Inability to book courses or make payments
• Loss of form data and user preferences
• Security vulnerabilities
• Reduced website functionality

7.2 Non-Essential Cookies

Disabling non-essential cookies may result in:

• Less relevant advertising
• Inability to track website performance
• Loss of personalized content
• Repeated cookie consent requests

8. Mobile Applications

If we develop mobile applications in the future, this policy will be updated to cover mobile tracking technologies, including:

• Mobile device identifiers
• Location data (with permission)
• Push notification preferences
• App usage analytics

9. Legal Basis for Cookie Use

Our legal basis for using cookies includes:

• Legitimate Interest: Analytics and website improvement
• Consent: Marketing and advertising cookies
• Contractual Necessity: Essential website functionality
• Legal Obligation: Security and fraud prevention

10. International Transfers

Some cookies may transfer data internationally, particularly:

• Google services (processed globally)
• Social media platforms (various countries)
• Marketing and analytics tools

We ensure appropriate safeguards are in place for international transfers.

11. Updates to This Policy

We may update this Cookie Policy when:

• We implement new tracking technologies
• We change our service providers
• Legal requirements change
• We modify our website functionality

Updates will be posted on this page with a new "Last Updated" date.

12. Contact Information

If you have questions about our use of cookies, please contact:

13. Additional Resources

For more information about cookies and online privacy:

• Office of the Australian Information Commissioner
• All About Cookies
• Cookiepedia